Privacy Policy
Last updated: April 2026
Information We Collect
We collect the information you provide when creating an account (name, email address) and when using the service (parking ticket photos, ticket details, dispute narratives). We also collect usage data to improve the service.
How We Use Your Information
Your information is used to generate dispute letters, manage your account, and communicate with you about the service. We do not sell your personal information to third parties.
Data Storage & Security
Your data is stored securely using industry-standard encryption. Parking ticket photos and dispute materials are stored in Canada. We retain your data for as long as your account is active.
Sharing Your Information
We do not share your personal information with third parties except as required to operate the service (such as our AI provider for letter generation) or as required by law.
Your Rights
You have the right to access, correct, or delete your personal information at any time. To exercise these rights, contact us at the address below.
Contact Us
For privacy-related questions or requests, please contact us at support@ticketcheck.ca.